Please reach us at you@petaesthetics.ca if you cannot find an answer to your question.
We are located at 119 Willowbrook Drive Welland Ontario. Text or Call 905 329 7880
This is all based on the breed, weight and condition that your dog is already in. If your dog is large and has not been groomed in a year and is has a lot of undercoat that requires removal it can take 4-5 hours. If you have a dog that has aversions to certain parts of the grooming process then I will do my best to reintegrate them by slowly introducing them and regaining their trust. Each dog is unique and can take anywhere from 1 hour to 5 hours, you know your dog best.
We have video cameras located in our shop as well as outside the premises for the safety of each party.
Should you require a specific cut on your pet we request that you provide a photo for reference and the details of the tools previously used (example: clipper length) so we may attempt to provide you with the best groom possible. Should a picture not be provided we will provide our best groom according to the breed and the assessment of the pets needs.
Yes, you will be emailed via DocuSign a Waiver which you will be required to read in its entirety, initial, sign and complete any texts required in order to become a client of Pet Aesthetics.
We understand that things come up and appointments may need to be cancelled. We ask that you give us at least 48 hours notice if you need to cancel or reschedule your appointment.
We pride ourselves being a one on one, private, calm stress-free grooming experience. There are no other pets in our shop while your pet is being groomed. We do not crate dry pets and apply applications that will be the least stressful for the pet even if that means it will take us longer for the comfort of your pet. Our policy is to treat your pet as if they were our own and show them patience and kindness. We will take time at the beginning of each appointment to get to know your pet first and let them become accustom to their surroundings so they feel safe thus lessening their stress level. We will go with the flow of the pet. Our number one priority is the comfort and health of your pet.
Yes, we occasionally offer promotions and discounts to our loyal customers. Be sure to like follow us on social media to stay informed of any upcoming deals.
Yes, we require proof of up-to-date vaccinations for all pets that we groom. This helps to protect the health and safety of all pets in our salon.
Yes, if your dog has a tendency to bite or nip please provide a muzzle. We will do our best to continue the groom however, services may halt should your pet become too stressed or we deem them a threat to staff for injury.
Your pup should be groomed depending on the length of hair and breed every 2 to 8 weeks. Check out our Facebook Page for a detailed guide.
Penny L Google Review. I just want to give Kelly a five star review for doing such a great job on my Bassett hound Ginger. I was unable to get in to my regular groomer for a couple weeks as my girl really needed a good clean because she was dirty. Kelly took her at the drop of a hat And I must say she did quite a good job. She paid attention to her ears her nails and gave her a nice bath. I like Kelly services because it’s a one on one service. Your dog is getting the attention it deserves. We all need a little attention when we go to the spa, it is nice to have somebody wait on us well, I feel it’s the same for animals Kelly did just that she provided a great service and she surely shows love with the animal my girl felt very comfortable and came out smelling delicious. Her fur was soft . Kelly uses all natural products on the animals so I highly recommend her grooming services. When dropping your animal off, be prepared to leave her or him for the hour as she provides one on one service I love the attention she gives the animals.
Gordie Stephan recommends Pet Aesthetics.
My daughters rescue dog had never been groomed. I had contacted Kelly, because my daughter lives in Wellandport. I was so grateful to have have found Kelly. She was so gentle and patient. Also, went above and beyond with how much time she spent with Melvin. The deshedding was fantastic!! He loved his time at Pet Aesthetics so much, as did I. It felt like I was part of the family, and it was my first time there. I would absolutely, highly recommend Pet Aesthetics!
Yuliia Kadatskaya recommends Pet Aesthetics.
Over the past year, I have tried the services of several groomers in Welland in hopes of finding the best place for my dog. Finally, I have found exactly what I was looking for! Kelly performed an amazing transformation on my pet. I have no complaints about the service. The atmosphere is very welcoming, clean, and there is a special approach to clients. The price was pleasantly surprising. We will definitely be returning customers!Thank you so much, Kelly! You are the best!
Kelly did an excellent job grooming my dog Bailey. She handled her anxiety very well and took the time to ensure Bailey felt comfortable before grooming her. Her attention to detail was greatly appreciated, Bailey left looking like a new puppy. I will definitely be bringing Bailey back for her regular grooming maintenance.
"Hello again, this is Doug, thank you soo much,,,she was brave and I feel this was a good experience for her. Thank you for your gentleness and calm chews for Lucy to feel at ease. Thank you for seeing us today on such short notice and all the treats. Thank you soo much. We are soo happy with your professional service.
Doug, Suzie and Lucy (Lulu)
Thank you for treating Lenny with so much care and love. She absolutely looks and feels amazing! She is shedding less and I always have such a hard time cleaning her ears and trimming her nails. Your home is so clean and organized and I am so happy I found you as my groomer.
Susan
Kiersten K. Douglasville, United States 04Jul 16, 2024 - Yelp
Saw a sign on the side of the road advertising Pet Aesthetics and decided to look them up as my long hair cat needed his summer trim done. I was greeted by Kelly when I called and she was beyond amazing talking me through her process of how she'd take care of my little fur baby. Arranged an appointment and my little guy is looking so handsome and he's so much more comfortable. Kelly was meticulous in making sure Wolfie had no matting and was as comfy as possible. Can't thank Pet Aesthetics enough for helping us, we will see you again for his next trim.
Carlos Rojas - F. Welland, ON 01 Aug 7, 2024 - Yelp
My dog Belle loved the experience! She looks fantastic and felt so happy after her appointment was done. Super satisfied with the service; Kelly is the best!
We had brought our cat in for a grooming appointment. Kelly was ABSOLUTELY fantastic!!! She treated our cat Wolfie with such care and did a fantastic job and the price for the service was amazing. Can't recommend Kelly enough!!!
James, Kay and Wolfie
John B. Welland ON Aug 14, 2024 - Yelp
Kelly was nothing short of fantastic with our cat joules, she just has a way with animals, Joules looked the best he has ever looked when we got him back, he was very relaxed, we would not hesitate to use her again or recommend her, Dawn and John B.
For the extra TLC's
Clean those pearly whites. This service is based on the condition of your dogs teeth and would require a consultation. We use an electric tooth scraper to remove plaque. (if your dog is not already accustomed, this is not recommended)
Prices vary depending on the size and demeanor of each pet. If your pet requires more patience/time the price will be adjusted accordingly. We do not rush nail trimmings, these can be very stressful for your pet so we take extra care to ease them along and reassure them. This will calm their nerves and each visit will get easier as time passes. However this is a process that should take no longer than 20 minutes to complete when your pet is cooperative. Please expect additional charges shou
Each pet will be assessed for their first visit and prices will be discussed based on each pets needs prior to their session. Appointments for assessments will be done prior one to two days prior to their grooming date.
Each pet will be assessed for their first visit and prices will be dicussed based on each pets needs prior to their session. Appointments for assesments will be done prior to grooming appointment by one or two days or via zoom. If your pet is aggressive or has injured other dogs/people in the past will be uneligible for grooming for safety reasons. Thank you for your understanding. Owners must sign a waiver prior to appointment via DocuSign.
We love caring for pets! Schedule right here on our site for a meet and greet, or to make any pet services appointment. If you have a special request, send us a message, and we'll get back to you as soon as possible.
119 Willowbrook Drive, Welland, Ontario L3C 0G2, Canada
Mon | 09:00 a.m. – 05:00 p.m. | |
Tue | 09:00 a.m. – 05:00 p.m. | |
Wed | 09:00 a.m. – 05:00 p.m. | |
Thu | 09:00 a.m. – 05:00 p.m. | |
Fri | 09:00 a.m. – 05:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We are closed on all major holidays. Thank you. Please Email for Availability. We do not do online bookings.
I have years of experience in pet grooming services. I have certifications as a Professional Dog Groomer, Dog First Aid, Dog Nutrition and Personal Success Training Program Courses.
I believe that every pet is unique and deserves personalized care. I take the time to understand your pet's individual needs and preferences, and ensure that they receive the best grooming experience.
My grooming salon is designed to provide a safe and comfortable environment for your pets. We use only pet-friendly products and equipment, and ensure that your pet feels relaxed and at ease during the grooming process. I approach each pet putting their comfort and safety first. I do not crate dry and service one pet at a time.
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